Frequently asked questions
Questions about about Bookings
- Required swimming ability?
- How long could I rental an equipment?
- How much it cost for equipment rental?
- How do I book a program / equipment rental?
- What forms of payment do you accept?
- What is included in my course / equipment booking?
- How do I know the course is confirmed?
- What do I need to bring?
- What footwear / shoes do I need?
- What happens when the weather changes?
- What is your cancellation policy?
- Can you customize a program for me?
- Can your instructors support different languages?
- If we have a small group, can we still book your service?
- Can you arrange meals / snacks as a part of the program?
- How many instructor will you provide for our activity?
- Why do you need my personal and medical information in the customers registration form?
Questions about our Sai Kung Water Sports Centre
Required swimming ability?
Yes, all participant should be able to swim 25 meters without any assistant or floating device.Back to Index
How long could I rental an equipment?
Our office hour is 10am-5pm, please return the equipment on or before 4:30 pm.Back to Index
How much it cost for equipment rental?
Please refer to our booking system for the most up-to-date pricing.
Blue Sky Members can enjoy 50% off when renting SUP board full day.Back to Index
How do I book a program / equipment rental?
First, register either as Regular Customer(Free) or Blue Sky Member on our website first. In that way, you won’t have to enter your personal information everytime you want to book something from us.
You can upgrade and become Blue Sky Member on a later date after you have registered as Regular Customer.
After that, proceed to the booking section of our website. For online booking, the latest bookable date will be 2 days from now. If you want to apply for our program within 2 days, please contact 2791 0806, or visit our water sports center at Sai Kung Sha Ha.
For equipment rental, booking is confirmed automatically once you have completed payment.
For course and tour, please wait for our confirmation email before payment.Back to Index
What forms of payment do you accept?
We accept Credit Card, Paypal, Cash deposit as well as Bank transfer for all online bookings. Please visit http://bluesky-sc.com/payment-methods/ for more information.Back to Index
What is included in my course / equipment booking?
Unless otherwise stated, course & tour booking included equipment, instructors, and life vest.
For group class, the max ratio would be 1:8.
For equipment rental, only the booked gear will be provided.Back to Index
How do I know the course is confirmed?
After you have finished the registration form and completed payment, you will receive a confirmation email from us.Back to Index
What do I need to bring?
You are suggested to bring water, water shoes (cover heel and toes), sunglasses (with a floating belt) and a hat. Please put on sunscreen and insect repellent before the event. You may need dry clothes for changing after the event.
To start the event on time, please kindly change your clothes and settle your personal belongings in advance.Back to Index
What footwear / shoes do I need?
Please wear water shoes / sports shoes for the event. Flip flops are NOT recommended.Back to Index
What happens when the weather changes?
All event will be canceled if tropical cyclone warning signal no.3 or above or if a red or black rainstorm signal is hoisted by Hong Kong Observatory at 2 hours before the event.
When thunderstorm warning is hoisted, the event would also be held as scheduled. Instructors and staff of Blue Sky could cancel any event due to on-site weather condition.
Cancellation would be made 2 hours before the event started by phone or email, please pay attention to the notice if bad weather happens.Back to Index
What is your cancellation policy?
Visit our Cancellation / Refund Policy for more information.Back to Index
Can you customize a program for me?
Of course, Blue Sky Sports Club always please to provide private course according to your needs. 1-5 days events, mixed water sports activities, fun day, junk touring, kayak touring and SUP beginner/advance courses.
Please contact us here: http://bluesky-sc.com/custom_application/ or via email to arrange a unique program for you and your friends.Back to Index
Can your instructors support different languages?
We provide support for Cantonese / English / Mandarin.
Please make a note during booking checkout if you need English / Mandarin instructors.Back to Index
If we have a small group, can we still book your service?
Of course, a minimum number of any course would be 4 people. If your group has less than 4, we will try to group with other participants.
Alternatively, participants are always welcome to form a private class with 1-3 person, please contact our staff for more details.
For SUP Beginner Private Class, please click here: http://bluesky-sc.com/product/sup-beginner-program-private to apply directly online.Back to Index
Can you arrange meals / snacks as a part of the program?
We could help to arrange lunch box, catering or BBQ meal. Please contact our staff to arrange.
A basic lunch box is already included in a full-day program with 8 or more participants, please contact our staff for special diet arrangement.
You are welcome to bring your own snacks for the event.Back to Index
How many instructor will you provide for our activity?
For group class, Instructor and participant would keep at the ratio 1:8 max.Back to Index
Why do you need my personal and medical information in the customers registration form?
It is essential that we know about any medical conditions and individual needs for your safety. Our staff could adapt the program to meet your individual needs.
The information would be kept confidential and encrypted and will only be shared with the course instructors and admin officers.Back to Index
Where is your location? How to travel to Sai Kung?
We located at Sha Ha Beach, Sai Kung, New Territories, Hong Kong.
Please visit Contact Us for the google map
or BSSC Participants Notice for more details.
KMB – 92 (Diamond Hill Station <-> Sai Kung)
KMB – 99 (Heng On <-> Sai Kung)
KMB – 299X (Shatin Central <-> Sai Kung)
NWFB – 792M (Tseung Kwan O Station <-> Sai Kung)
KMB – 96R (Holiday Only ) Diamond Hill Railway Station <-> Wong Shek Pier
1A ( Choi Hung Public Transport Terminus <-> Sai Kung Pier)
1 ( Kowloon Bay – Telford Gardens <-> Sai Kung Pier)
12 ( Po Lam <-> Sai Kung Pier)
101M ( Hang Hau Station <-> Sai Kung Pier)
Do you provide toilet and shower facilities?
Please use shower facilities at the Leisure and Cultural Services Department Squash Court. It is free to enter and located just a 5-mins walk from our water sports center.
If you come from Sai Kung Bus terminal, it will only take around 1 minute to arrive at the Squash Court mentioned.
Please refer to the map below for more information.
Back to Index
Where could I get lockers?
Please store use the lockers and changing room form the sports ground and squash center (around 5-10 minutes away).
Back to Index
Do you provide transportation?
We could provide transportation (including your own equipment) to the event location, please contact our staff for more information.Back to Index